Working with web developers in India

In a past working life I worked with coding teams in India and Russia, this is an interesting article on how it works and how to set it up: Ryan Norbauer has been there, done that and taken copious notes — where the “there” is his consulting firm, the “that” Indian outsourcing and the “notes” are contained in this refreshing article on the realities of using outsourced talent. In the past decade or so, multi-national corporations have taken to diverting many of their customer service hotlines to Bangalore and other metropolitan centers in India, primarily as a ”cost-saving measure.“ Yet they’re perpetrating a greater injustice than simply annoying their customers to save a few cents. By giving their distant call center operators little training and even less authority to help customers — as most of them, with a few notable exceptions, seem to do — they’ve left many Westerners with an unfair impression of India as a pool of labor that, while presumably cheap, is apparently unskilled, apathetic, and awkward at communication. Yet for the average Westerner to use this rather limited experience with “Indian outsourcing” to make inferences about the broader Indian labor market is as absurd as a Canadian making judgements about the entire American workforce based on the fast-food cashiers he might encounter at Interstate stops between Toronto and Pittsburgh. India is, after all, a country of one billion people, no more homogenous — and in many ways less so — than the United States. My own experience working with web development teams in India has not only controverted every one of the popular stereotypes, it has greatly improved the productivity and quality of the work that all of my companies are able to produce. Read more on Vitamin