I have a lot of clients using a cms who call with issues uploading files. Mostly its digital camera files and they are way too large. But often the file type is the problem. Usually if its an image I blindly (i am on mac) talk them through MS Picture manager and how to change the images, although its usually easier to have them send me the file and I send it back. For word files that need to be a pdf I direct them to version tracker for a freeware app. On mac, I have a great little script through automator that allows me to do folders full of stuff quickly from the finder.
If anyone is interested in how to do this let me know and i will make a post. There is a new service that could change all that, its called Zamzar. It has only just launched on Oct 30th but has already been getting some great press. It solves a lot of issues, and well worth a look.
Highlights include: * Make your PDF documents editable by converting them to MS Word * Convert your ITunes (aac) files to mp3 * Upload up to 5 files at a time to convert simultaneously * Take advantage of over 150 different conversion types ! Visit Zamzar Thanks to one of our readers Chris who brought this to my attention.